What is a System Password?
1. The system password is lost due to the machine being powered off for an extended period of time and the front panel memory retention battery has failed.
2. A hardware model change has occurred.
What to do if a system password is required
Contact email@example.com with the following information, asking for a system password:
System Serial Number:......... __ - _____ (1st 2 digits 10, 44, 65, or 78) (last 5 digits are unique to your machine).
System Type:.................. 940 _ (last digit 1, 2, 4, 5 or 6)
System Model:................. ___ (System i Model number)
System Model Feature Code:.... ____ (Advanced Series only)
IBM Customer Number
Your company name
Your phone number
The company address associated with the account.
This is also a good time to request a System Unique Identifier (SUID) if you ever need it, as getting ether one generally takes from 2 weeks to 30 days, sometimes longer.