Difference between revisions of "Where is my report?"
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A new user, unaccustomed to a multi-user system, is accustomed to doing SOMETHING, then IMMEDIATELY expecting to find the results on the printer. But | A new user, unaccustomed to a multi-user system, is accustomed to doing SOMETHING, then IMMEDIATELY expecting to find the results on the printer. But | ||
* Their task might still be in JOBQ. | * Their task might still be in JOBQ. | ||
| + | * Some software, when selection criteria would create an empty report, generates nothing. | ||
* Their report might not print until someone else's report has finished printing. | * Their report might not print until someone else's report has finished printing. | ||
* Their reports might be going to an OUTQ that does not have an attached printer writer. | * Their reports might be going to an OUTQ that does not have an attached printer writer. | ||
Revision as of 01:49, 9 June 2005
When we have lots of users with lots of reports for lots of printers, this can be a problem.
Understand Queues
One of the biggest issues for new users coming from an environment of stand-alone PCs, is a failure to recognize the implications of network queues.
A new user, unaccustomed to a multi-user system, is accustomed to doing SOMETHING, then IMMEDIATELY expecting to find the results on the printer. But
- Their task might still be in JOBQ.
- Some software, when selection criteria would create an empty report, generates nothing.
- Their report might not print until someone else's report has finished printing.
- Their reports might be going to an OUTQ that does not have an attached printer writer.
- If they slow to get to printer, relative to when report prints, someone else may have torn it off and set it aside, or accidentally when tear off reports, a user goes off with THEIR report(s) with someone else's attached.
