Difference between revisions of "Where is my report?"
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== Where 400 places report == | == Where 400 places report == | ||
+ | |||
+ | * Did you ever play Dungeons and Dragos? | ||
+ | * Do you remember "levels" going down into the adventures. | ||
+ | * Each level more challenging than the last? | ||
+ | * You learn the rules for a level, then go down to next level and find there are more rules to learn to proceed. | ||
+ | * Well IBM Printer management also has "levels" but fortunately some levels are simpler than the last. It is possible to navigate with only a superficial understanding of the rules at some levels. |
Revision as of 01:51, 9 June 2005
When we have lots of users with lots of reports for lots of printers, this can be a problem.
Understand Queues
One of the biggest issues for new users coming from an environment of stand-alone PCs, is a failure to recognize the implications of network queues.
A new user, unaccustomed to a multi-user system, is accustomed to doing SOMETHING, then IMMEDIATELY expecting to find the results on the printer. But
- Their task might still be in JOBQ.
- Some software, when selection criteria would create an empty report, generates nothing.
- Their report might not print until someone else's report has finished printing.
- Their reports might be going to an OUTQ that does not have an attached printer writer.
- If they slow to get to printer, relative to when report prints, someone else may have torn it off and set it aside, or accidentally when tear off reports, a user goes off with THEIR report(s) with someone else's attached.
Where 400 places report
- Did you ever play Dungeons and Dragos?
- Do you remember "levels" going down into the adventures.
- Each level more challenging than the last?
- You learn the rules for a level, then go down to next level and find there are more rules to learn to proceed.
- Well IBM Printer management also has "levels" but fortunately some levels are simpler than the last. It is possible to navigate with only a superficial understanding of the rules at some levels.