Difference between revisions of "Where is my report?"

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m (Understand Queues)
(Where 400 places report)
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== Where 400 places report ==
 
== Where 400 places report ==
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* Did you ever play Dungeons and Dragos?
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* Do you remember "levels" going down into the adventures.
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* Each level more challenging than the last?
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* You learn the rules for a level, then go down to next level and find there are more rules to learn to proceed.
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* Well IBM Printer management also has "levels" but fortunately some levels are simpler than the last.  It is possible to navigate with only a superficial understanding of the rules at some levels.

Revision as of 01:51, 9 June 2005

When we have lots of users with lots of reports for lots of printers, this can be a problem.

Understand Queues

One of the biggest issues for new users coming from an environment of stand-alone PCs, is a failure to recognize the implications of network queues.

A new user, unaccustomed to a multi-user system, is accustomed to doing SOMETHING, then IMMEDIATELY expecting to find the results on the printer. But

  • Their task might still be in JOBQ.
  • Some software, when selection criteria would create an empty report, generates nothing.
  • Their report might not print until someone else's report has finished printing.
  • Their reports might be going to an OUTQ that does not have an attached printer writer.
  • If they slow to get to printer, relative to when report prints, someone else may have torn it off and set it aside, or accidentally when tear off reports, a user goes off with THEIR report(s) with someone else's attached.

Where 400 places report

  • Did you ever play Dungeons and Dragos?
  • Do you remember "levels" going down into the adventures.
  • Each level more challenging than the last?
  • You learn the rules for a level, then go down to next level and find there are more rules to learn to proceed.
  • Well IBM Printer management also has "levels" but fortunately some levels are simpler than the last. It is possible to navigate with only a superficial understanding of the rules at some levels.