Difference between revisions of "Where is my report?"

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(Understand Queues)
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One of the biggest issues for new users coming from an environment of stand-alone PCs, is a failure to recognize the implications of network queues.
 
One of the biggest issues for new users coming from an environment of stand-alone PCs, is a failure to recognize the implications of network queues.
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A new user, unaccustomed to a multi-user system, is accustomed to doing SOMETHING, then IMMEDIATELY expecting to find the results on the printer.  But
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* Their task might still be in JOBQ.
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* Their report might not print until someone else's report has finished printing.
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* Their reports might be going to an OUTQ that does not have an attached printer writer.
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* If they slow to get to printer, relative to when report prints, someone else may have torn it off and set it aside, or accidentally when tear off reports, a user goes off with THEIR report(s) with someone else's attached.
  
 
== Where 400 places report ==
 
== Where 400 places report ==

Revision as of 01:49, 9 June 2005

When we have lots of users with lots of reports for lots of printers, this can be a problem.

Understand Queues

One of the biggest issues for new users coming from an environment of stand-alone PCs, is a failure to recognize the implications of network queues.

A new user, unaccustomed to a multi-user system, is accustomed to doing SOMETHING, then IMMEDIATELY expecting to find the results on the printer. But

  • Their task might still be in JOBQ.
  • Their report might not print until someone else's report has finished printing.
  • Their reports might be going to an OUTQ that does not have an attached printer writer.
  • If they slow to get to printer, relative to when report prints, someone else may have torn it off and set it aside, or accidentally when tear off reports, a user goes off with THEIR report(s) with someone else's attached.

Where 400 places report